Choosing the Right Virtual Assistant (VA)

In some respects choosing the right VA to workwhere you can source and then contact VAs
with can be harder than hiring an employee. Afterdirectly. These databases also list skills and
all, due to the nature of virtual working, thelocation. These are:
chances are you may never meet this personAlliance of UK Virtual Assistants -
face to face, or even have a phone conversationInternational Virtual Assistants Association -
with them. All communication may be carried outThe Virtual Business Group -
via email. So, given these circumstances, how doDigital Women -
you know that working with a VA, and evenInternational Virtual Women's Chamber of
finding the right VA, will be for you?Commerce -
The numerous benefits of working with a VA are4. Once you've narrowed it down to two or three
well documented, and there are many, manyVAs, have a phone conversation with them
clients worldwide who will testify to the(rather than exchange emails), as this will give you
advantages of this way of working. The purposea good idea as to whether the VA is right for
of this article is to help you in your decision ofyou, i.e. do you and this person 'click'. This is very
choosing the right VA, and give you someimportant as you will be trusting your business to
pointers along the way.your VA and, as you are in a 'virtual' working
1. The first thing to consider is what it is yourelationship, it is not quite the same as having
want your VA to do for you. Ask yourself thesesomeone sitting next to you in the office - so
sorts of questions:you really do have to feel that this person has
What is the nature of my project?the right experience and you can trust them to
Do I need to hire a 'local' VA versus 'anywhere'?deal with your work. Also, from the VA's point of
Do I need to have regular meetings with my VA?view, they need to feel that you are the right
The very nature of virtual working means thatclient for them. This is a two-way street where
when working with a VA location isn't an issue,you both need to feel completely happy with the
after all a VA can carry out all the duties aworking relationship.
regular in-office secretary can do (except make5. Another very important consideration is does
you a coffee!) - they can manage your diary,your VA's skills match your needs? Check out
handle your emails, deal with yourtheir websites, view client's testimonials, and
correspondence, type up reports, make yourexamine their profile. If necessary ask if you can
travel arrangements etc. etc. However, if you feelcontact either a current or previous client for a
that working with a local VA is what you need,reference.
then you should focus your search on just local6. Always ensure that you sign an agreement
VAs. However, be aware that by doing this youbefore any work starts so that you both know
may be limiting your options when choosing theexactly what is expected of each other. The
right VA.agreement should set out project requirements,
2. Once you have decided on the above issues,fees (or an estimation of fees), VA's terms
and you know exactly what it is you want your& conditions, client confidentiality policy etc.
VA to do, then make an initial contact withYour VA will provide the agreement, and you
several VAs and send the same RFP (Requestshould both keep a signed copy.
for Proposal) to each of them so that you can7. And finally, contact your potential VA as many
make some initial comparisons. This should includetimes as you feel necessary to ensure that you
such things as an outline of the project details,are 100% happy with them before any work
asking about their fees/fee structure, how theystarts.
would go about doing the work for you, howAnd don't forget to contact me to get your
would you receive/send work etc. Basically includehandy checklist for so that you can be sure you
anything that you have thought about and wouldhave all bases covered when you're looking for
like answers to. At the end of this report is athe right VA.
useful checklist for you to use when approachingREMEMBER: A Virtual Assistant's role is to support
VAs.you and your business, by taking the pressure off
3. If you're not sure how to go about finding VAsyou so you can spend more time working ON
that meet your requirements, then there areyour business instead of IN it.
several FREE searchable databases available