How Virtual Assistants Can Use Greeting Card Marketing to Become a Hero to Their Clients

One of the biggest issues my clients have is howtheme on the front. We've also worked with
to break through all the marketing clutterclients to create mini vision boards using the three
(especially online) and really get their message topanel card option.
potential customers. My clients are coaches andI have another client who is a photographer who
infopreneurs who operate in a very competitiveuses the cards not only to appreciate your clients
online environment. Their message needs to be- but also to showcase her photography skills.
heard by customers who can essentially chooseCement Your Partnerships
between hundreds of other people who are doingA solid business is built not only on having solid
the same thing. Their primary method of gettingrelationships with your customers - but also with
their message out is online marketing - but it isyour business partners. Using a greeting card is a
greeting card marketing that helps them standgood way to thank (or even approach) JV
out from the crowd.partners and affiliates. It is also a good idea to
Most people expect to get plenty of e-mail fromkeep friendly relationships with your vendors and
businesses, they also are used to direct mailservice providers. Sending a card now and then,
flyers. Clients and prospects don't expect toeven just to say "hi" can really help make them
receive personalized, handwritten, full-color cards.feel appreciated. In a virtual world, sending a card
Cards are special and they get read. Cards withmakes you or your client seem more "real" and
small gifts are even more appreciated.helps create real partnerships (very important in
Getting a card or gift in the mail makes a personalthese touch economic times!)
impact and gives people a sense that they areGet To Know Your Local Press
appreciated. Incorporating cards into your client'sIt never hurts to have some friends in the media
follow up system is an "old is new again"- both in your client's city and with influential
marketing strategy that really boost your client'sbloggers and online media reporters. Find out who
visibility in the marketplace. To help you out, herethe local television, radio and news reporters.
are a few tips for helping your clients use greetingRead the paper, listen to the news, and if you
cards in their business.think an article is great (even better if related to
Send them to Customers/Clientsyour client's subject area), send the reporter a
The easiest and one of the best ways to use thecard. They are used to hearing complaints. A nice
cards in your (or your client's business) is tocard now and then never hurts. Investing in
simply start sending cards to your customers ongoodwill with your local press can keep you top of
a regular basis. Customers don't expect cardsmind when a story opportunity arises.
from the businesses they work with - especiallyMake Your Team Feel Loved and Appreciated
online businesses. Surprising them with a cardFinally, don't forget to take care of your own.
shows goodwill on your part - it shows yourMake your virtual team feel like they are part of
customers that they are important to you andthe family. If you have a VA team, send them
that you want to continue to develop acards on their birthdays, congratulate them for life
relationship with them. By taking the time to writeevents, send a surprise gift just to say "hi". Make
personalized messages in the cards and bysure your client sends cards of appreciation to
sending them "just because", you will grow yourtheir team (OK - don't send gifts to yourself on
loyal customer base. Card sending has paid off foryour clients behalf) but, make sure that they
my clients and for me. I have a very highremember to send appreciation to their
retention rate in my virtual assistant business. Ibookkeeper, web designer, life coach, etc.
think this is partly because I send cards and giftsI am a true believer in what you give is what you
to my customers on a regular basis.get back. By helping your clients to give by
My coaching clients also use the system to createreaching out to clients, associates, and team
and send customized cards that reinforce themembers, you are helping them to build up
work they do with clients. For example, onepositive good feelings in their business which will
coach has their clients come up with "themes" forultimately result in better relationships and more
the year. To reinforce the message, we customsales.
designed cards with a beautiful picture and the