The Good Assistant Knows - It's All About Business

">reputation, but she's good for a joke or two, and
*For the sake of this article, the "good assistant"even enjoys a harmless prank (that doesn't
will be referred to in the feminine sense.detract from getting the job done).
In utmost sincerity, as an assistant, your job hasA good assistant knows when to keep silent. She
nothing to do with how much you like (or dislike)knows it's not important for others to know what
your boss; how much you're paid (or not paid);she knows, but it's equally important for her to
how much praise you receive (or don't receive).know what others know...and what they think
Whether you're the assistant to the neighborhoodthey know. At the same time she's a trustworthy
drycleaner, an intern at a media outlet, or thecolleague.
executive assistant to the CEO of a Fortune 500She understands that everyone has a bad day
company, the good assistant knows it's all aboutonce in awhile, and doesn't pre-judge simply
the business. Period.because someone's made a thoughtless comment.
In fact, the "job" isn't to appease the employer,And if she's the offender, she knows how
rally behind the team or make sure there areimportant it is to apologize - and be sincere when
donuts on Friday mornings. The "job" is always toshe does.
consider, "Is it good for the company?" If youThe good assistant is tactful, never tacky...and
ask yourself this question each time you hear idlealways reveals truth as she knows it to be...even
gossip, each time your employer asks for yourif that truth is painful to reveal, and even more
honest opinion, or simply answering the phone,painful to hear.
you'll never go wrong by considering first, "HowShe's encouraging and helpful, and her
will this effect business?"compliments are seasoned with good taste and
The good assistant knows that the boss isn'tfine words...not simply sugar-coated to hide her
necessarily the person who signs your paycheck,true feelings. If she says it, she means it.
or the person whose name is on the door. YourShe has the admiration of others in the company
boss - your real boss - is the corporation itself. Assince she's proven to be valuable in times of
an assistant, you have a higher calling than manydistress, a pleasant breeze after "it" has hit the
even in upper management. You are likely privyfan, and strong shoulder to lean on in times of
to more information than many departmentprofessional strife and personal duress.
heads. You're probably one of the first to knowHer humor is always tasteful. And her poise is
that a new candidate will be hired - or that amatched by her consistent attire, always clean
long-term employee will be fired - long before theand classy. Her wardrobe is not gaudy or trashy.
information is made public. You can never takeYou won't get a glimpse of her underwear, and
your position for granted.her cleavage is never revealed. To her, "Dress
The good assistant knows there's a fine lineDown Day" doesn't mean flip flops and bare
between 'lunching' with her colleagues and 'hangingmidriffs, though she might dress in attire that is
out' with the gang. While she appreciates sharingmore casual than usual.
encouragement with others over a meal, sheHer nails don't resemble eagle's claws, but are
recognizes that after-hours social events couldclean and manicured.
cause confusion among those same peers,The good assistant does whatever comes next.
especially those who are not mature enough toShe isn't above emptying the trash, cleaning the
respect her clearly-defined position within thekitchen or stocking supplies in the restroom when
organization. Letting her hair down, particularlynecessary.
among co-workers, could diminish respect for herShe's the heart of the organization, the confidante
in the eyes of others. To the good assistant,to the person in charge, and defender of all those
respect is key to her success, and she guards itin need of support.
closely.And lastly, while the good assistant knows that
The good assistant knows when idle chit chat isshe's a valuable asset to the company and that it
fun and when it's disturbing. She's never in thesimply couldn't thrive without her, she's gracious
company of others who are tarnishing another'senough not to say it.