VirtAssist

A satisfied customer will inform 4 or 5 person about a satisfying brand experience. On the other hand, 7 to 13 people will hear about it when you deliver a poor experience on them. A study says: Unhappy customers will continue to voice out their dissatisfaction for up to 23 years. 1. APOLOGY AND ACCOUNTABILITY – Say, "I'm sorry," and take ownership of a mistake, even if it's because of supplier or other problems. Help the customer to determine an appropriate remedy to uncover less costly solutions. Be sure that the resolution should not only address a customer's direct loss but also to compensate it. Follow-up, determine whether the customer has received the promised treatment, and, more important...

Every salesperson knows that the key to the executive's approval is often in the pocket of the admin assistant at the front desk. When you're sorting out your budget for promotional gifts, it helps to remember that the office manager or administrative assistant is very often the one who decides whether your company gets the business, or whether it goes to your rival. Stocking up her desk with nifty gadgets that make her day a bit more fun or easier is a sure way to keep your company at the top of her mind when it comes time to restock the office stores. Why choose printed mouse mats to make your appeal for business? Just look at how good quality printed mouse mats stack up to the main criteria for...

Have you given up on finding a work at home job? Do you think you've exhausted all the opportunities? Have you thrown in the towel? I frequently see members of work at home forums that have pretty much given up all hope in finding their dream to work from home. As I read these messages, I can almost see the cry of despair leaping off the pages. This brings me to the reason for writing on this topic today. Maybe you really haven't explored all of the ideas and opportunities. How many options are there? There are several ways you can work from home, even if you don't have any experience. Don't panic! The possibilities are really endless. Work at home potential is becoming more and more evident in...

It's almost 5 o'clock on Friday afternoon. Do you know where your newest marketing pieces are? If you're a small business owner, they may be buried on your desk because you've got so many other important details to handle. Or they're still sitting on your assistant's desk where she's staring at them hopelessly. She's an admin assistant, for heaven's sake, not a designer, and she knows what she's produced so far is not very memorable or effective. All of us would like to think our product is so good, our services so unique, they'll simply sell themselves. Not so! Strong branding, powerful images, compelling web pages and outstanding marketing pieces make or break that upward sales curve you crave so...

Relationship building is at the forefront of how we interact with our customers. No longer is promoting your business about who can grab the most attention in the loudest way. It is about how we make genuine connections with our clients or audience - your audience - that wants what you offer and recognises they need you. Regular newsletters help nurture this relationship. Here we look at 5 of the most common obstacles to doing newsletters and offers tips on how to overcome them. Obstacle 1: No Time Yes, newsletters do take time. In fact, marketing takes time. The upside is that if you consistently make time for it, you will fill your appointment book. Newsletters are one of the best ways to build a...

Any experienced salesperson knows that the way to convince an executive is to go through the admin assistant at his front desk. That's why it is important to remember that the office manager or the administrator or even the administrative assistant very often ends up being the one who decides if your company gets the business you are after or not. Keep this in mind when you are sorting out the budget you want to use for promotional gifts, giving an administrator nice gadgets that make her day more enjoyable or easy could make a huge difference. One great way of reaching out to an office manager or administrative assistant is by novelty mouse mats. They should be of good quality and with an...

In today's world is it imperative that you rise above the crowd. It is a crowded world out there. There are millions of people looking for their next assignment. Increasingly companies and recruiters are finding the people they want versus having individuals find them. It is a pull versus push hiring strategy. Many jobs aren't posted but are spread through word of mouth because companies don't want to get inundated and overwhelmed with resumes. When I post an add on Craigslist looking for a college student to be my admin assistant for 10 hours a week and specify that I am only looking for students, I get resumes from people with MBA's looking for a career track. You don't distinguish yourself based...

One thing is for sure, we are all busy busy busy on a daily basis. To the point that sometimes we get lost in it. We all know that being busy doesn't always mean being profitable, unless of course, you are concentrating your efforts on moneymaking activities. Years ago, we did an experiment with our team at Scenario Design as we needed to increase our overall efficiency and profitability. Before we made any shifts, we needed to know how much time we were all spending per day on non-billable activities. On a Monday morning, in our regular daily huddle, I asked everyone on the team to get a white piece of paper, a red pen and a green one (Being a very creative team of designers, I probably asked for...

The online business degrees are the degrees in business that could be earned in the course of the Internet-based education programs. These online business degrees were very alike with the degrees that could be earned within the on-campus business programs. Increasing numbers of universities and colleges are rewarding online degrees similar to those degrees that have been honored to the campus-based students. To top it all, campus-based programs and online degree programs are all the same. There have been several types of this online business degree programs. Extensive range of diplomas and certificates were available in these business degrees. Students can choose from: Associate Degree; Bachelors...

Be careful what you believe! The Telecom legacy vendor guys will tell you anything to keep you in there customer pool. That may or may not be a good thing for your business. I have seen the evolution of the Telecom business since 1993, I am relatively new to this business even with my 15 years of experience in Converged Telecom (Computer, Network and Telephone Systems Consulting). I have seen the legacy manufacturers create FUD (Fear Uncertainty Death). around product initiatives to keep there strangle hold on the market . So when it is time to get a new telephone system for your business get your game plan in order before your to go to the vendors. That is unless you want someone else to tell...

Let's state a few truths right away. 1. Honesty is good. 2. Not telling the truth (a/k/a lying) on resumes can cause you and your employer a lot of problems. 3. Despite the first two truths, many people tell lies on their resumes. Some common lies and/or gross exaggerations of the truth? 1. Education or lack of: Saying you got a BA from an Ivy League university when you barely scraped through high school. Making sure you write down a university far away, hoping the employer you're applying to won't want to run up long-distance charges checking. 2.Titles and duties: Putting "Rapid Nutrition Purveyor" when you really sold snacks at a corner store. Sorry, but your title was "Cashier." 3. Skill level...

In many ways, search engine optimisation is like plumbing. Sure anyone can do it, its not rocket science, but to do a good job, you need four basic things: 1. The Knowlegde You need to know a bit about the subject. You can easily find out everything you need to know online thesedays. If you do not have the time (or the interest) to find out everything you need to know, then you can always call on the expertise of a tradesman, however calling in the experts is never a cheap option, so if you think you can do it yourself, then you should consider DIY SEO. With search engine optimisation, you need to keep updated with new developments and changes in the rules about what constitutes good practice and...

Clever communication techniques are required in the workplace where many different messages have to be communicated on a daily basis. All these messages compete with each other to get attention and to be heard. The importance of communication skills in the workplace cannot be emphasized enough, as every single workplace activity requires communication over a variety of topics. The effectiveness of this communication can make or break an organization. It is often best to keep communication simple. This may mean getting a communication out quickly during a crisis rather than taking a long time to perfect the communication. In this case quantity of communication is far more important than quality. Take...

In today's global economy looking for a job can be tough and getting one can be even harder. With so much competition for the few jobs that you are looking for can mean that competitors will go that extra mile to obtain that job and become a part of a workforce. So what can you do to open up more opportunities for your career in the industry that you want to work in? How about a college education? Many consider a college education a great way to kick start a career in a chosen path. Colleges will provide you with the skills and knowledge that you need to start in the industry of your choice. Whist undertaking the courses you will gain knowledge and get experience from those who can be a great source...

Most People struggle with their resume, writing cover letters and prepping for the interview and struggle with piquing the interest of a hiring manager. In today's market, you may more than likely have to look for many different jobs and different types of jobs in order to get that one special job offer. You will more than likely need to change each piece of correspondence to reflect how your skills and offering meet the job specs. You should be prepared to insert high value action words into your cover letters. You should make it a window into what you have to offer. If the person reviewing your skills takes only 10 or 15 seconds per resume, you need to make sure the time you used on your resume...

p>When administrative assistants find that the work on their desk is piling up, they may find that routines can be helpful in managing their work load. Routines can help administrative assistants to be more efficient as well as to get their work done faster. Admin assistants are happier when they have less stress because of their work load and others in the office are happier when the job is done right and done more efficiently. Here are some of the ways that routines can make the admin assistant's job a little bit easier: 1. Making Decisions is Easier - If you have to decide what you are going to do first when you get to the office you are wasting valuable time. Instead, if you have a routine, you...

Check out this imaginary resume, used to apply for a job as admin assistant at a small and also imaginary company: Julie Jobseeker Objective: Team player wishing to use skills to obtain employment in challenging office environment. Skills include: - MS Office, Simply Accounting - Excellent communication skills, verbal and written - Highly organized, thrives in fast paced environment Experience: Wowee Widget Company 2004-present Administrative Assistant Duties:Filing, bookkeeping, photocopying, greeting and serving customers. Also did bank deposits and answered phone. Let's stop there, because that's probably as far as the employer will read, seeing as he has 300 other resumes to get through...

Being an administrative assistant - or receptionist or secretary, as they're sometimes called - is often one of the most challenging jobs in an office environment. Over the course of a business day, an admin assist will answer phones, great clients, make copies, put documents together, and open mail. And that's just for starters. However, with the right tools, you can make your assistant's day go more smoothly so that he/she will be happier and your office will be better organized and more productive. Here are five things no administrative assistant should be without. 1. Martin Yale P6200 Desktop Letter Folder. Folding correspondence is time-consuming and worst yet, it can be difficult to do it...

When classroom learning is combined with practical experience, it is called electrical retraining. No electrical retraining course can be done overnight. Most of it takes a lot of time and hard work to be put in. it requires immense discipline, and safety concerns are a major threat if one doesn't have proper training. For getting on with an electricians' career, full commitment to the course is the need of the hour. Besides being physically draining, electrical training is mentally very tough as well. In order to get yourself acquainted with the job, you need to do a fair amount of climbing up and down, crawling on the floor, crouching, working in confined places, pulling ropes and wires, among...

To carry out any sort of work, the most essential thing required is motivation. A person is essentially required to stay motivated to perform any work. Motivation literally means stimulating the interest of a person to act in a particular way. This can be somewhat likened to cranking an engine. How Can You Tell If You Are Not Motivated? It is not difficult to tell. Things begin to look gloomy. Lethargic attitudes creep in. But the tragic part is, before you notice it there is else, perhaps your employer, who has noticed it already. 1. If you are a line employee, you will find more alibis and excuses to take breaks than normal. Although the work will not pile up for you, unlike for those who work in...

Websites are representatives of the products and services of a company. They are the face of a company. Therefore, great care should taken when designing a website. Drupal is a new technology that can help you in designing a website that suits your company's requirement. Drupal is a content management system that assists in managing content on a website. It is written using PHP, which is a computer scripting language. It was originally known as personal home page. The system administrator can use drupal to develop and organise content. Drupal can help you handle surfers visiting your sites and can even automate your administrative jobs. In the present scenario, websites have grown in importance. Web...

Phlebotomy is a medical field which involves taking blood samples from the veins and using them for blood tests. This is a complicated process and one needs professional certification in order to become a phlebotomist. Being a very significant field of modern medical science, you can make a thriving career in this field. As phlebotomists, you need to learn a number of things and equip yourself with various skills. The phlebotomists need to be highly trained professionals as this process requires utmost care. A little inefficiency exposes the phlebotomist as well as the patients to several infections. Since many people are afraid of needles, they do not feel easy to give blood for tests. A...

  Most of us are not aware that applications like CRM (customer relation management) and ERP (Enterprise Resource Planning) automate and makes business task and processes a lot easier and can optimize best practices. One thing that we need to know is that they worked separately. Integration of both programs proved to be complex and may cost a lot of time and money leading to decreased of sales effectiveness instead of optimizing the process for better results. Life without CRM Try to observe a company without CRM. Their salespeople are spending a lot of time in gathering correct information’s and manually inputting data into the database. Instead of focusing on customer’s relationship, they...

One of the most challenging tasks for managers and executives is putting a selection process together that truly selects the best candidate for a given position. If you polled 100 companies, you would likely find that each company has its own distinct process and that the results over time from that process have been mixed at best. The most important aspect of the hiring process is its predictive value: the ability to predict the future job performance of a given candidate. So what hiring practices have the highest predictive value? Decades of research on selection processes has resulted in extremely valuable knowledge about the utility of various selection methods and the superiority of specific...

With job loss you may be frightened and full of sorrows, but don't worry you can turn this negative condition into positive one. Always find an opportunity. There is a hidden gift for you in each and every challenge. We are usually unsatisfied with our job and continue doing it until and unless universe pushes us. What you can do now? Are you thinking of starting the business, changing career, or going back to studies? It's time to get off the treadmill and take care. You have been God gifted. It's time for thinking about questions like:o Why your job was cut?o Have you forgotten to express your talents and promote yourself? This will help you in learning networking and political skills.o Have you...

When it comes to pursuing certain education pertaining to a specific career option, most of the parents shove their kids into taking up engineering courses as they deem it to be a rewarding career alternative. With immense advancement in technologies, the need for expert and professional engineers has also gone up by leaps and bounds. Engineering has a very broad prospect as a student can take up any discipline which appeals to his/ her penchant. One can further research in that discipline to gain in depth expertise. Let us discuss some major engineering courses: - aeronautical engineering basically deals with aircrafts (construction, designing and research) and other related facets. Then we have...

One person who has been extremely supportive of my "Celebrate Toronto" project is Provincial Member of Parliament, Michael Prue. He and his staff have connected me with various individuals in the Beach who are good candidates for my first Toronto neighbourhood portrait. Way back in November I was invited to come out to lunch with him and his team and Michael and I even recorded a joint Rogers television show together. He came across as a very open and friendly individual with a bright smile and a boyish charm, and I thought Michael himself might be a good candidate for an interview so people in his riding, "Beaches - East York", could get to know him from a more personal point of view. So we...

Most of us have to work for a living. Since we spend so many hours each week at our jobs, it's very important that there is a good fit. If you have been feeling less enthusiastic about your work situation recently, maybe you have even begun to wonder if it is time to move on. Here are seven signs that your job is no longer the right one for you. 1. You no longer look forward to going to work in the morning. This may seem obvious, but many people overlook it because it happens gradually. Think about how you felt when you first started working at your company. Most people feel pretty excited about their work in the beginning, looking forward to each day and thinking about the projects they will be...

Often people assume that making a career change must mean throwing away everything they've built up in order to find carer happiness. They feel that they must start over in a completely new field in order to change careers. This is the difficult way to change careers, and, happily, it is not the only way to change careers. Your job actually consists of the type of work you do and the industry you work in. If you look at your job on those two separate levels, you may find many career opportunities that you had never considered before. Easy Ways to Change Your Career 1. Work in the same job but in a different industry Imagine you are an administrative assistant for a small legal firm. Administrative...

ign="center"> Maximizing profits during an economic slump is possible if businesses maintain lean operations. One way to do this is by outsourcing non-core functions. Outsourcing companies of today have matured into professional businesses. Severe competition has driven them to hone their services and improve business processes. The staff is skilled, experienced, qualified, and trained to meet industry standards. Selecting the right outsourcing company is critical to the success of this venture. The business principles of the outsourcing company should align with your business policies, communication should be transparent and timely, reporting should be exhaustive and prompt, and quality of work...

When it comes to jobs, industry standards have changed in many ways. But what remains the same is the need for people to find employment in their chosen field. This can be challenging when the economy is struggling and many people are being let go from their current employers. But there are jobs out there if you look in the right industry. According to news reports and information gathered by top hiring websites, there are many career fields that are currently hiring. Topping the list is fields related to health care. It continues to climb from previous years and those who are interested in this field are encouraged to apply. If you are seeking a nursing degree, you can rest assured to always find a...

Are you Looking for a fast paced job? More and more things are becoming growing testament to the idea of need for speed. And there is really nothing wrong with it, life is too short to be confined in the humdrum of everyday. This is why people live for fast cars and fast careers. Fast paced jobs is seizing life itself, grabbing the opportunities and knowing that there is really so much you can do with all the talents and skills you have. For example Not all manager jobs are created equal. Not even all the job descriptions are similar as with every manager jobs. There are some made and equipped for a fast paced career. By a fast paced career, we mean those which makes it quicker to advance from one...

Being an administrative subordinate myself, I can ensure you that a candidate who prepares an excellent cover letter definitely impresses his employers. Because, the first impression is always the last impression! Working as an administrator is not an easy task. You must take interest while you are dealing with this job. This is one of the best jobs that can shape you as an efficient and hard working fellow. A person who is performing as an administrative subordinate can dream to achieve the Oscar award. You must be wondering about the importance of a cover letter. I have already mentioned that you require one of the finest resume covers for these administrative jobs. You can get booming proposals...

As the name suggest there are large number of finance jobs in Mumbai. People from all over the country apply for jobs in finance field in this city. The financial capital as the name suggests is attractive proposition for people looking for finance jobs in Mumbai. The city is rich in every sense. The place is good location for debut artists who can apply for the job of various technicians or film actors, directors, musicians, choreographers, duplicate artists, etc. Film industry is very big industry in Mumbai and lakhs of people can earn a decent living through jobs in this industry. This financial capital is a large tourist attraction. There are many people who find it interesting to explain about...

Classified ads are a very powerful and efficient form of marketing strategy.  It has evolved from being in newspapers or posters, to being posted on the internet on different classified ads websites.  With classified ads, one can reach their target market for anything they want to sell, a job that they want some applicants for, or a property they would like place in the market.  It goes two ways because classified ads benefit the owner of the ad and it also benefits the reader of the ad.  It provides information on what is out there in market and what is available for buying or investing. For New Yorkers, you can find NY Classified Ads in various websites on the internet.  You will be directed...

The Department of Homeland Security has the mission of protecting the United States from terrorist attacks and responding to natural disasters. Officially created in 2003, the Department absorbed 22 agencies and were incorporated into the new Department of Homeland Security. These included the United States Citizenship and Immigration Services, United States Border Patrol, Federal Emergency Management Agency, Transportation Security Administration as well as 18 other Federal agencies. The current role of the D.H.S. is to secure our Nation from the many faces of terrorism. DHS employees work tirelessly to protect the borders, airports, seaports and waterways of the United States. DHS works to prevent...

Unless you are specifically classified as an "exempt" worker, the Fair Labor Standards Act (FLSA) protects many of your rights as an employee. One of those rights is to ensure that you are getting paid what is legally due you. What If You Earn Tips on Your Job? If you are for example, a bartender, waitress, or waiter, then part of your income probably depends on your tips. If you receive tips as part of your job compensation, as of July 24, 2009, the total of your tips plus your minimum hourly wage rate of $2.13 must add up to at least $7.25. If not then your employer must compensate you for the difference. Some employers require that tipped workers, such as bellhops, waitresses, bartenders, and...

The first question asked by those who are new to selling is, "I know the company I want to prospect. Who should I contact first in that company?" Seasoned sales pros respond to the rookies by saying, the most desirable contact is always, always, always the top decision maker. So, why is it when asked, "what job title do you call first to schedule a sales call?" our informal research shows the majority of sales professionals start the sales process somewhere other than at the top of the organization. Sales professionals are all over the board saying they place the first call to individuals they know, have an introduction to; and when pressed to give job titles say they call on the title of district...

ign="center"> When you are applying for a job, one of the first queries you will have is about the compensation you will receive, i.e. your earnings. Earnings are dependeint upon on a number of factors: 1) particular job type and title Your particular job type and title will affect the earnings you receive. Bear in mind that that the earnings for the position of Chef is not the same as it would be an Executive Chef, Sous Chef, Head Chef or Pastry Chef. 2) Educational background Your education is a important part of earnings calculation. A good way to think of it is that the more you have spent on your education, the greater the earnings you will receive. 3) Qualification level in similar positions...

Using an objective statement on your resume is a highly controversial topic in the human resource industry. Many HR professionals argue that objective statements are never well written and tend to be very self-serving. For example, my first resume objective statement was "to obtain a position where I can utilize my experience and grow with a stable company." With this objective, a hiring manager would not know anything about my skills or background. An article from the Society for Human Resource Management (SHRM) says that objectives are helpful to include on your resume "when you are changing job focus, applying for something different than before or breaking into a new role." If you are a...

Testimonials. You see them everywhere. Quotes in a magazine ad from people extolling the virtues of a new diet, a TV ad where someone is raving about the difference a new anti-wrinkle cream has made to her life, or perhaps a photo and short quote on the Internet from someone who has found true romance through an online dating service. Testimonials have long been part of the advertising business because they're so effective. But have you ever seen a testimonial on a resume? Possibly not, because they're still somewhat uncommon. It may seem strange to suggest you use an advertising technique on your resume, but remember: a resume is a marketing tool. Its whole purpose is to market you as a great...

217;ve all heard about developing affairs in the workplace that lead to disaster – the bottom line is that they’re true. Two of the interesting aspects of this type of affair are that we often see a male executive focusing his attention on a lower grade worker, a female that would be impressed with his power and money. The other aspect has to do with age, which can work male to female or female to male in which there is a noted age difference. Many times, the office affair is something that “just happens”. In this scenario, people spend time together, may go on business trips together, or become friends in the workplace first. Then as time passes, it soon becomes obvious that...

Put pencil to paper and list every single sales-stopping objection that spews from the mouths of gatekeepers. Know what you'll find? Literally, dozens of objections that subtly challenge the appropriateness of you scheduling an appointment in the executive's office. Ah, but here's the good news... When you're greeted with "buyer's resistance" all you need to do is get rid of the "resistance" and you're left with...a buyer! You can kiss that hangdog look goodbye and wag your tail with excitement, because contrary to popular belief, objections are buying signals. You gotta know that when your prospect's gatekeeper throws out an objection to your request for a meeting with her Top Dog, she's drawing...

"> *For the sake of this article, the "good assistant" will be referred to in the feminine sense. In utmost sincerity, as an assistant, your job has nothing to do with how much you like (or dislike) your boss; how much you're paid (or not paid); how much praise you receive (or don't receive). Whether you're the assistant to the neighborhood drycleaner, an intern at a media outlet, or the executive assistant to the CEO of a Fortune 500 company, the good assistant knows it's all about the business. Period. In fact, the "job" isn't to appease the employer, rally behind the team or make sure there are donuts on Friday mornings. The "job" is always to consider, "Is it good for the company?" If you ask...

Some sellers fail miserably when trying to gain access to a company executive. Unfortunately, rather than taking the time to develop a strategy, they smile and dial, hoping their canned pitch will be enough to get an appointment. This strategy doesn't get many sellers past today's sophisticated executive gatekeepers, and many aren't willing to give a seller a second chance. It's imperative for sellers to take full advantage of what could be their golden opportunity to gain access to a key contact. Research the Issues You know you must do your research before you even think about contacting a new prospect. Your goal is to create an opening statement that will grab the executive's attention. However...

Everyone on the face of the earth knows that the Apple Mac has firmly secured its place in the in the computer market and has taken a firm foothold in the music world, thanks to the Apple iPod. Typically when people hear the word the Apple Company name, the first thing that springs to their minds is the Apple iPod, but thanks to the Apple iPhone, the company is also recognized for producing a top quality phone. Even before the launch of the Apple iPhone, a whole lot of people have made plans to purchase one, no matter how much it costs. Many people waited right in front of the "Orange stores" to get a first view of the Apple iPhone and as much as 8,000 phones were bought by people on the first day...

The Personal Planner is an underated tool that many of us have neglected. Little do people know, this personal planner is a very power tool which can act as our coach, manager and secretary. 1st question: How often do you look at your Personal Planner? Why ask this? The reason is because if you see it as a part of your tools for achieving your goals, then the number of times u look at it will decide how committed you are to your goals. If you look at it 5 times a day, you will be reminded 5 times a day of your goals. If you look at it once every 2 days, you are reminded of your goals once every 2 days. So how many times? 2nd question: How often do you write on your Personal Planner? Same thing: the...

If you are attending for a job interview then you will want to ensure that you give yourself the best chance of success.  You'll certainly have brushed up on any questions you may be asked about your experience and qualifications for the job.    However if your qualifications and abilities are the same as the next applicant it will be your appearance that can tip the balance in your favour.   This article will offer you helpful guidelines to ensure that your appearance will work for you at that all important job interview.   You only have one chance at making a first impression, so your first impression needs to be entirely favourable.   General dress styleYou need to be sensitive to the job...

ign="center"> Article Source: MiNeeds.com, where consumers get competitive bids from Conciergers. Read reviews, compare offers & save. It’s free! Article Link: Tags: concierge, personal, keeper, luggage Stephanie Ostrea +12064787000 With a limited amount of hours in a day, it can be a struggle to find time to simply enjoy life. Daily responsibilities, commitments and errands can rob you of free time until the quality of life is diminished. One innovative solution to this problem is hiring a personal concierge service, which can help you take care of all those little things that can add up to hours of lost time every day. Concierges have been around for centuries but the personal concierge is...