| As a Virtual Assistant of over 10 years, | | | | Who are YOU? - Background |
| undoubtedly one vital tool is your Virtual Assistant | | | | Whilst defining your business background, avoid |
| Website. Sometimes though, the silence is quite | | | | making this page look like your CV. Your clients |
| deafening when sitting down for the first time | | | | are really interested in how your background |
| fingertips over the keyboard, trying to create | | | | relates to being their Virtual Assistant. |
| those important pages that define your virtual | | | | This is a great place to define 'your approach' to |
| assistant business. Where exactly do you start | | | | running your business. For example, your approach |
| when designing creating your Virtual Assistant | | | | may be 'that they are happy, less stressed and |
| Website? | | | | know that a good job is being done on time, |
| It's not about YOU! - Our Clients | | | | within budget and beyond expectation, so that |
| In the first instance (and the surprising element) | | | | they can get on with what is important to them'. |
| it's not all about what you do, rather what you | | | | Use this page to define why you're unique! |
| can do FOR THEM! These potential clients really | | | | Where you're located - Contact Us |
| want to know that you: | | | | It's obvious to say that you need your contact |
| - totally understand what their problems are | | | | details - name, address (partial if you'd prefer), |
| - can relate to these problems AND provide | | | | telephone number, email, working hours if |
| solutions. | | | | applicable, but take on board that... |
| Write about the types of clients you would like to | | | | An important factor for some clients is exactly |
| work with and the benefits you could provide as | | | | where their Virtual Assistant is located from a |
| a result. | | | | time zone perspective. This may be of some |
| So what do you do? - Services | | | | surprise, but I have a client who uses four virtual |
| Don't jump in too quickly to demonstrate | | | | assistants in four locations around the world all |
| everything that you do. Firstly, define for yourself | | | | providing digital transcription services for |
| a niche area. A niche is an area of people who | | | | maximum effect. This ensures that he's well |
| have some common characteristics. | | | | covered when his work needs to be done 'right |
| Who have you enjoyed working with in the past? | | | | now', and whilst he's asleep in Europe, the |
| Does that area of business still interest you? | | | | Australian Virtual Assistant picks up the workload |
| Remember, when you're building your business | | | | so it's ready when he wakes up... a 24 hour office! |
| around your niche, you don't want to choose one | | | | Rate It! - Prices |
| that does not motivate you as you'll be spending | | | | Prices can be determined in many ways. For |
| all of your business hours working with people in | | | | example, pricing digital transcription work can be |
| this target area. | | | | calculated per audio minute, thereby the client |
| Write comprehensively about your niche and how | | | | knowing exactly what they're getting for their |
| this service works; in particular if it involves | | | | money. Conversely, some VA's prefer to offer |
| processes and specialist software, e.g. digital | | | | an hourly rate according to the time taken on |
| transcription. | | | | transcribing the audio file due to the complexity of |
| Show stopping Testimonials | | | | the project and number of people in the meeting. |
| Your clients want to know that you're good at | | | | It's a good idea to take a look at your |
| what you do. Existing clients are usually very | | | | competitors and how they're defining their |
| willing to assist when asked to provide | | | | businesses in terms of pricing before deciding if |
| testimonials; it's just a matter of asking and a | | | | you want to display your rates. |
| great way to demonstrate your worthiness and | | | | Be an organized VA and prove to new clients |
| expertise! If you've not started as a VA yet, get | | | | that you're the Virtual Assistant they're looking |
| testimonials from ex employers or colleges where | | | | for! |
| you used to work. | | | | |